Direct Referral

Placement Resources

Step 1 - Accessing Zap

To Access Zap:

Click the button below.  

Your Login is: (there is a period between first/last name), if you do not remember your password, click “Forgot your password?” under the sign in button.  Select Coldwell Banker and then input the above username.  You can either answer a secret question (if you set one up) or just email yourself a temporary password. 

Step 2 - Zap Pre-Launch Videos

These videos are designed to familiarize you with the basic features and functionalities of Zap.

Step 3 - Zap Post-Launch Videos

Now that you are in, continue to build on your foundational knowledge of Zap.

Zap Community Resources

The Zap Community is an endless resource of questions, answers and feedback!  


To access the Community, you will first need to be logged into Zap and then, click here to access the Zap Community.

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Save this to your cell phone!!
NFCU & HES = (203) 456-2836

Get the Zap CRM App!

You can manage your referral customers on the go!  

Go to the APP store and search "ZAP" here is what it looks like:

Still Need Help?

Call Jamie at (425) 467-1576